Terms and rules

📅 Booking cancellation

• ✅ Cancellations made 2 or more hours before the session start are free of charge.
• ❌ Cancellations made less than 2 hours before the start are non-refundable.
• ⚠️ For club members: cancelling less than 2 hours before the session triggers a penalty equal to the price of one visit at the current rate. The penalty must be paid before your next booking.

🚫 Alcohol

Consuming alcohol anywhere on the club premises is strictly prohibited. Breaking this rule leads to a permanent account ban with no refund.

👥 Guests

Thermal therapy visits by guests who are not club members are paid separately at the current guest rate. Payment is required regardless of your membership type.

🌿 Conduct and care for the venue

Club motto: "Be reasonable during your visits"

• 🧹 Clean up after yourself after each visit.
• 🔔 Let the administration know about any issues or malfunctions you notice.
• 🤝 Behave in good faith and with respect toward other guests and staff.